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Shipping & Returns

Shipping Policy

1. We aim to dispatch your order within 3 working days.

2. During peak seasons dispatch times may vary.

3. Orders outside England, (Scotland, Wales and Ireland) are subject to a surcharge that will be confirmed with the order.

4. We do NOT accept responsibility for any problems with delivery which is due to the fault of the courier service.

5. Next day deliveries are confirmed to most destinations, however we cannot be held responsible if this is not kept to by our courier due to unforeseen circumstances.

6. If you have requested your item to be left unattended by our couriers and therefore not signed for. We cannot accept responsibility for any loss. 

Return & Exchange Policy

  1. All  fabric orders are a minimum of half metres per colour, fabric and design

  2. All Fabrics and Haberdashery is checked for faults before shipping- Any faults must be reported within 48 hours of delivery.

  3. All prices include VAT

  4. No claims are accepted after goods have been cut or processed in any way.

  5.  The customer has 7 days from receipt of goods to advise us in writing of a claim.

  6.  Authorisation must be received from the Supplier, before returning any goods.

  7. All information, including pricing and shipping, is subject to change without notice at the discretion of the Supplier.

  8.  Colours, colour descriptions and designs on the website may vary and might not reflect the true colour or pattern of the product.

  9. The Supplier does not accept any responsibility for fabrics which do not match up to the customer’s expectations unless they have ordered a sample before placing an order.

  10.  All products are assumed to be hand wash only and are not fireproofed.

  11. All products are subject to availability.  If not in stock you will be advised before dispatch of the order.

  12. All testing of the fabrics must be done by the buyer prior to any manufacturing or changes to the fabric.

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